Refund policy

Return Period

We accept returns within  14 days from the date of delivery or purchase.

Conditions for Returns

To be eligible for a return, the product must meet all of the following conditions:

1. The perfume must be unused and in perfect condition.

2. It must be returned in its original packaging, with all seals, labels, and accessories intact.

3. The box and packaging must be in good condition (no damage or signs of use).

4. Proof of purchase (receipt or order number) is required.

⚠️ For hygiene and safety reasons, opened or used perfumes cannot be returned, unless the product is defective or was damaged during shipping.

How to Request a Return

To start a return, please contact us at:

📧 lperfume26@gmail.com

Include the following information:

• Order number

• Full name

• Reason for the return

• Photos of the product and packaging (if applicable)

🚚 Shipping Costs

• If the return is due to a defective product, damage, or our error, we will cover or refund the return shipping costs.

• If the return is due to a change of mind, shipping costs are the responsibility of the customer.

💳 Refunds

• We do not offer refunds—store credit only.

🔁 Exchanges

If you would like to exchange your perfume for another product:

• You will be responsible for paying any price difference if the new item costs more.

• No cash refunds will be issued for lower-priced items; any remaining balance may be used as store credit (according to our policy).